They could not redirect the second parcel to the same location.
This conversation, that ended up by being hang up on, took another 20 min - only to achieve that I would collect myself one package out of two on Friday (when I have home delivery). If I want to make changes I would need to call again and see if I can collect myself this second parcel.
FedEx Home Delivery, on the other hand, may deliver. Then the sender will be notified and the package returned back. FedEx end of day for ground shipping typically means 5 PM local time, when most offices close up. For the other package they cannot make any changes, until there are 3 failed attempts of delivery. He couldn't change the delivery time, he suggested to collect my package myself and that change could be done only in 2 business days (fingers crossed). For residential addresses using most UPS shipping services, deliveries may start at 9 A.M. insane amount of packages that are being shipped out to the world every day. End of day simply means that there is no guaranteed delivery time for a package regardless of the delivery service you have purchased. I wasted 30 min of my time trying different addresses and passwords, it just doesn't work! So the only hope is Customer Service - another disaster - I spoke to someone who's English was very difficult to understand and who ultimately hang up on me. For all of us who deliver our merchandise using UPS, the words In Transit. If you try to change the delivery time, you need an account, which is impossible to create. and 7:00 p.m.m.m (and sometimes later) to homes and business addresses. I wish I could chose 0 Where to begin?! Their delivery times are very broad and unclear - such as 'at the end of the day', or an interval of 6h. UPS Ground packages are typically delivered Monday through Friday between 9:00.m.
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